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Frequently Asked Questions
How do I place an order?
To place an order on NskTradeHub, simply browse our products, select the items you wish to purchase, and proceed to checkout. Follow the on-screen instructions to complete your order.
What payment methods do you accept?
We accept payment via credit card, debit card, and other secure payment methods. You can select your preferred payment method during checkout.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your order on the shipping carrier's website.
What is your return policy?
We offer a 7-day return policy. If you are not satisfied with your purchase, you may return the item(s) for a full refund or exchange. Please refer to our Return Policy for more information.
How do I contact customer service?
You can contact our customer service team by emailing us at contact@nsktradehub.com or using the contact form on our website.
Do you ship internationally?
No, we don’t ship internationally. Also Shipping costs and delivery times may vary depending on your location. Please refer to our Shipping Policy for more information.
Can I cancel or change my order?
Once an order has been placed, it cannot be changed or canceled. However, you may be able to return the item(s) once you receive them. Please refer to our Return Policy for more information.
Do you offer discounts or promotions?
We occasionally offer discounts and promotions to our customers. Sign up for our newsletter to receive notifications about our latest offers.
How do I update my account information?
You can update your account information, including your shipping address and payment method, by logging into your account on our website and accessing the "Account Settings" section.
Is my personal information secure?
Yes, we take the security of your personal information seriously. We use industry-standard encryption technologies to protect your data.